Great crew, did job in one day!
About 5 years ago I purchased an new roof, gutters and gutter covers. I experienced a terrible erosion problem in my yard. Upon retirement, I finally was home and realized the problem. The gutters would overflow and water would shoot right over some areas. In addition, birds were building nests in them. Edward Rollins personally came out to analyze the situation. He then sent out men to pressure clean the gutters, followed by his gutter specialist, who immediately realized what was needed. He said I needed an additional downspout to handle the waterflow and end caps were placed on the ends of the gutters to prevent nesting. Some areas required screening. During each phase of the remedy Ed Rollins called to see if I was satisfied with the work and scheduled the next person. He stood by the work PGRS had done and charged me ZERO. (Even after 5 years) I was amazed. Many companies say they stand behind their work and don't. Ed Rollins at PGRS never gave me a hard time and gave me the same attention and service he did when he initially installed the roof and gutters/covers. Wow! In my experience, that is rare. He is a one of a kind I businessman and I would refer everyone I know to them. I thank PGRS and Ed Rollins for standing by their work and providing solutions to the problems I was experiencing.
Everything was great and I have no complaints!
Collected estimate from 3 gutter companies and PGRS was the only one to be on time with everything
Edward was awesome to work with!! He was not pushy and listen to my needs.
During my entire process with PGRS I have been beyond pleased. From the initial appointment receiving my free estimate to the installation process with the crews. The office staff and Production Department kept us in the loop during the whole process. That is all I expect out of a company, honesty, reasonable price, and hard work. Thanks PGRS!
They did a great job. Price was very reasonable and plus I got gutter covers! Now I don't have to clean them multiple times a year anymore! Thanks PGRS
PGRS came in on time and budget! They are the only company who has successful identified where my roof leak had been coming from! Time and time again I would pay someone to come "patch up" my leak and wait for it to rain, but unfortunately it would always leak again! I thought the repair PGRS did would be the same way, but was SO PLEASED when it rained and my roof didn't leak! Thanks PGRS!
PGRS people were professional and very good at what they do. I was impressed at how the crew worked individually and as a group so seamlessly.
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