Reviews

Remodelers, home builders, and real estate developers rely on GuildQuality's customer satisfaction surveying to monitor and improve the quality of service they deliver.

Job review from in Carrollton, GA 30117 on 10/26/18

Overall Rating:

5  out of 5
Our Overall Service
So glad I found this company on the internet. Of all the companies that I got estimates from, your company was by far the best with communication and follow up.
Call Representative
Sales Process
T.J. was great. Most of the salespersons that I got estimates from were in and out of my home within 30 minutes. They often did not listen to my questions nor answer them effectively. They were stuck on pushing their own sales agenda. T.J. listened very carefully and gave me every detail on a variety of estimates for multiple materials i requested. After meeting with T.J. during my lunch time, i left him at my home to take measurements and do whatever else he had to do. When my wife got home from work, he was still there going over all the details that the crews would need. I estimate he was at my home for nearly 3 hours. This far outweighs ANY other salesman.
Our Installation Crew
Excellent! I was very pleased with the job foremen Jose and Ryan. Although they are both very young, they were both well rounded in their followup with the crews and myself. FRASICO IS AN ARTIST at what he does!!!! This guy was amazing! He listened to everything I said and then was willing to do whatever I requested. He made a few suggestions of his own in order to help me have a better result. I'm so glad i listened to him. The work he and his siding crew did was amazing. The painters and gutter crews also did a great job, but Fransico and his crew really stood out. When the crew left my home for the last time, I felt like i was losing a good friend. What a great guy!
The Cleanup Process
Could have been a little better but by no means anything to complain about. Basically, it was just very small stuff.

What type of work did you have done:

Siding

What made you choose our company:

This experience was so pleasant all the way around. At no point, from anyone on your staff, crews, etc did i ever feel rushed or that i was not being listened to. The attention to detail, from the beginning with T.J. the salesman, to the crews (especially Fransico), to the end with Jose and Ryan was excellent. Thank you so much for a great experience! Feel free to allow future customers to contact me.

Service Area
Free Estimate