Tom and Mary have an older type of Masonite Siding on their home that is getting harder to find. As Masonite siding typically does at 10+ years, the siding on the chimney and areas that are in contact with the roof are rotting and in pretty bad shape. The Victors were taken by an unscrupulous contractor on these same repairs last year that demanded money up front and never came back to do the job. After they replenished their repair fund and did some research on reputable companies they called out PGRS. Tom and Mary seemed to be relieved as our Project Manager Jason took them through the process of getting to know him, the company and the itinerary for the day's meeting and what would be to come during the repair process. When Jason presented the solution and the price they were ready to get started excluding the down payment. Due to their history with questionable contractors, Tom and Mary felt more comfortable making the down payment once the materials for the repair had been delivered to their home. Once the materials were delivered we collected their down payment and got them on the Production Schedule for install! Mary expressed multiple times how pleased she was with the honesty and mannerism of our entire company at PGRS. She will be a lifelong customer with any problems that may arise in the future and has agreed to refer us to anyone she knows who could use our service! Call us today for your free estimate on your roof, siding, gutters, windows, etc.!
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